This was only our second cruise. Our first was with Celebrity so we did compare the two quite a bit.
First off, the service on all levels was fantastic! Our cabin steward, Voltan, was great. He was always very friendly and our room was always neatened up when we returned from breakfast or the fitness center in the morning and then again in the evening.
We also enjoyed Crooners bar and Miguel was fantastic! Very personable and funny. And he made good drinks!
We were on the Caribe deck, cabin C223. The balcony was HUGE! 4 chairs and a small table easily fit. Didn't see the need for the extra chair inside the cabin - we kept moving it around to get it out of our way. Pretty quiet location (we were towards the front of the ship). Great view (no obstructions). Would like to have had a drawer or two in the bathroom.