WE have sailed on the Westerdam 2 times before, in 2004(new & the Med) and 2008(the Caribbean). She is still a beautiful ship. It appears they have redone the carpeting in many areas and have added a chocholate shop (we resisted)and updated the Pinacle Bar area. Our suite had new carpet too, but there were a few places in the cabin that have shown wear. The bed was very comfortable and all the great storage is perfect.
The meals were good, some better than others, and portion size was small (but really we do not need to gain weight on a cruise). Had a delicious dinner at the Pinnacle Grill one night, would do that if you can. Did not opt for the Canaletto (10.00pp) but did enjoy the pizza for lunch in the Lido.
We felt the entertainment has improved....very good HAL singers and dancers! The costumes too were more Vegas like.
Jeff Nease a comedian was very funny as well as Hilby/juggler and comedian.
Adagio still plays in the Exployers Lounge at night, again VERY good!.
Service in our cabin and the dining room (we picked open seating)was good and always a smile. Room service was prompt. The ship seemed pretty much full and a few times in the Lido felt crowded. I would like too for HAL to have a chaise lounge chair on each balcony (are they reading this?) But, yes we would do it again.....how beautiful to sail and feel well taken care of.