Entering and departure are a breeze. They have the process down to a science and are always on the boat in less than a 1/2 hour! Things changed unfortunately.
The good... The ship is clean with great options. The stateroom was never an issue. Blessed with an ever smiling attendant. The Deck Supervisor was attentive to a minor service issue. They unexpectedly decorated my room for my birthday, which gave me a nicely needed smile. My hats off to that hard working staff.
Specialty restaurants: Just an insight as we have done this previously.... 150 /Central Park is expensive but a decadent experience. The up-selling of a cookbook DURING the meal was problematic during a 7 course meal. Giovanni's Table is delightful. Impeccable service, smiles, ambiance and more food than an Italy family could every want. Vintages is quaint / intimate if you enjoy trying new wines and embracing some quiet time. Wonderful staff.