Starting with the good,our stateroom attendant was 10/10, eating at the Portifino Restaurant was A1 (BUT YOU HAD TO PAY)The ice show was a 10 /10.The Art auctions 10/10. And thats it with the good.
The bad, no coffee is supplied to your room so take your own, the coffe that is made on board is like tar.On average 70% of staff can understand english, but can not answer to what you are saying. Room service can take 10 minutes for them to understand "I want a hamburger and chips" this will be delivered 40 minutes later.. First 2 days you couldnt get reception desk so you lined up with everyone else to get an answer to a question.. which could also take up to 10 minutes because no body knew anything.. Some staff had been with the boat for 3 weeks.
Too many days of cruising,, with very little to do..The picture theatre had people sitting in the isles.. ice skating rink is open for 2 hours a day,, and if you havent booked days in advance,,you cant do..the shows we arrived at were booked out so once again you didnt stay. Alchol prices vary from day to day> 1 day a glass of wine is $8 then $13.Shopping on board is limited to bags and jewellery. My advise in booking tours (after spending well over $2000.00 on them) Do it yourself on the day you arrive in the said Port,,, with exception to the Queenstown tour which was worth every cent... It can take up to an hour to get off/on the boat in each Port (unless you have booked a tour with the ship)The food averaged a 3/10 but on a good day 6/10. The negatives go on and on.
I met no one that enjoyed this cruise. My advise use another ship as all my prior cruises rated a 9/10.