Carnival Miracle Review

4.0 / 5.0
1,356 reviews

No more Miracle, bye bye Carnival?

Review for the Eastern Caribbean Cruise on Carnival Miracle
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Standardnut
10+ Cruises • Age 60s

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Sail Date: Nov 2012
Cabin: Interior

We were on the Miracle two years ago and loved the ship with the exception for the smoking in Frankie & Johnny. The food was great as in all our previous Carnival cruises. The entertainment was great. This time things has dropped quit a few notches. My review is based on my obeservation and may offend some people so be it.

The smoking policy for the Frankie & Johnny is horrible. It is not a big space with poor ventilation and yet you can smoke cigaretts and cigars in the entire place. This is where the house band Music Unlimited played. I feel so sorry for them and all the workers in there forced to inhale second hand smoke all the time. You have people run in there to pop a smoke and leave the place with their poison smoke behind. The place stinks to high heaven. The open deck is just one flight up on Deck 3. Why does the Miracle made this decison and drive all the non smokers from this lounge is beyond me. This is the only place where you can do some dancing through out the cruise (except for one hour on the last day in the Mad Hatter Lounge when the big band played). We were forced to sit outside of Frankie & Johnny and the smell of smoke still stinks my eyes to tears.

The food has gone down hill big time. The flavor and meat quality is nolonger acceptable. The dining room menu has changed and the food quality has declined compared to two years ago. They nolonger have Rack of Lamb but on the menu posted in front of the dining room still show this item. The dining room menu on the TV also post incorrect items. It just shows an over decline and management is not paying attention to details.

Cabin Review

Interior

Cabin 4A

We've experienced a low frequency hum in 7138 for two days. It's like a vaccume cleaner over you head at all times. Called the first day and someone came and check it out but nothing was done. Call down the Customer Servie on day two and they have no record of my first call. I start to take down names and a slew of people show up but they can not fix the problem. The lady said the noise is not so bad and she offers me ear plugs. Are you kidding me. I calmly refused and ask her to esculate the matter to the hotel manager. By some miracle they've can move us to a different cabin where before they swear up and down that no cabin is available. Good customer service is to take care of problems with minimum fuss and this they did not do.

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