Subscribe today
Get Cruise Critic in your inbox

Rotterdam Cruise Review by help12345

Home > Reviews > Member Reviews > Rotterdam Cruise Review by help12345
Rotterdam
Rotterdam
Member Name: help12345
Cruise Date: September 2012
Embarkation: Rotterdam
Destination: Baltic & Northern Europe
Cabin Category: FF
Cabin Number:
Booking Method: Local Travel Agency
See More About: Rotterdam Cruise Reviews | Baltic & Northern Europe Cruise Reviews | Holland America Cruise Deals
Member Rating   3.0 out of 5+
Dining 3.0
Public Rooms 5+
Cabins 4.0
Entertainment 2.0
Spa & Fitness 4.0
Family & Children Not Rated
Shore Excursions 5.0
Embarkation 5+
Service 2.0
Value-for-Money 5.0
Rates 3.0
Write a cruise review!

Show the Lowest Price
Departure Month
Please select at least one vendor.
Avoya Travel
Expedia
Travelocity.com
American Discount Cruises
Onboard.com
LuxuryCruiseConnections
iCruise.com
Direct Line Cruises
CheapCruises.com
Cruise.com
Priceline.com
Sponsored Links:

red arrow


Ship Facts: Rotterdam Review (by Cruise Critic!) | Rotterdam Deck Plans
Not The Best Cruise
Our first cruise with Holland America. We found the embarking & disembarking the ship very organised and were surprised to have an upgrade to a ocean view cabin but then everyone we spoke to also had an upgrade! Then the trouble started, first of all our cabin hadn't been cleaned! Then the wrong luggage was delivered. Being organised I prebooked tours and drink packages and they never arrived and we had to ring and follow up several times. I had also order wine as we sailed off which was 5.00pm and told that the wine should arrive by 6.00pm!!! It arrived at 5.55pm not chilled and no wine glasses and just passed through the door! We prepaid a photo for our 30th wedding anniversary and my 50th birthday and they didn't even have us on the paid list and we had to chase up a receipt to prove that we had paid.

We enjoy the freestyle dining but like other passengers we can't seem to work out how it worked considering you still had to book and could only get 5.30 or 8.30 times, our first night in the restaurant took 3 & a 1/2 hours! The theater is only small and most nights only 1 show, so you either ate in the restaurant or went to the show and even then the shows weren't great.

The ship is lovely, food good but needs better customer service. We found the dutch people friendly and tried to speak english to us. When booking a table for dinner we asked for english speaking guests to share our table. We did 3 tours with one cancelled due to bad weather and we had to follow up for a refund.

We would sail with them again but not our first choice!

Geirganger:

Very small town, probably wouldn't get off the ship unless doing a tour.

Alesund:

A lovely town and would have like to have spent more time here. We did the Islands of Gisk & Godoy which was good considering we had bad weather and it was a good way to see more of Norway.

Eidfjord:

Small alpine town, we did the waterfalls and waffles tour. It was a great tour, very informative and we were lucky to see snow.

Publication Date: 12/11/12
Read the Baltic & Northern Europe ports review by help12345
More Rotterdam Cruise Reviews

Read the previous Rotterdam review Read the next Rotterdam review

Like This Review?



Register for a Meet & Mingle!
More Baltic & Northern Europe Cruise Reviews
Cruise Critic's Rotterdam Review
Holland America Cruise Deals
Holland America Message Board
Write a cruise review!
About UsAdvertisingEditorial DisclaimerPress
PrivacySite MapStoreSubscribe
X

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add news@cruisecritic.com to your address book.

We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.