This was our first ever Disney cruise, our 13th cruise, we have cruised all of the other major cruise lines. The ship was not close to full so nver felt crowded. Maybe our expectations were too high, I read alot on CC prior to the cruise and maybe that was a mistake. We cruised with our kids, 12 year old twins, they had a blast. (Don't think they've ever had a bad cruise!) We thought the Magic was a beautiful ship, very good upkeep and not showing her age.
The good: loved the split bathroom set up, the room service food was very good (used it for lunch and snacks), Palo brunch was excellent, getting to have king crab legs on the lunch buffet was awesome, character breakfast was fun, the deck parties rocked, adult pool area was very nice, rain forest was worth very penny, food presentation was beautiful, storage in room was abundant, loved having a tub no matter how small, loved our room location, fireworks were cool, room temp (on the cool side) was great (we have had balcony rooms that were way too warm even with ac on high) bed was very comfortable, jacuzzis were kept nice and warm, Christmas decorations were gorgeous, our wait staff (Oliver, I Nyong (sp?) was so awesome!! They brought us lumpia (Filipino eggrolls) just because we said we liked them. Loved the pillowcases that we had "autographed" by leaving at guest services, definitely beat standing in the rather long lines for the characters.
the not so great: our room steward was very unfriendly and seemed bothered by us saying hello and never spoke first, he also cleaned our room last which kept us out of it much later than we wanted, we had to ask twice for shampoo (and I brought some so had we both been using it we would have to asked every other day :(), they park the cart with towels etc right outside your door all day which blocks access somewhat and just made me feel claustrophobic, not very many lunch buffet selections and their "bbq" was way over cooked and dried out, no option for a buffet dinner as Topsiders turns into an "anytime" dining area, photographers took the same pose with only slight differences (had us move hands and arms) and no 5X7's available even at 8X10 price and the photographer was rude about me even asking ,adult movies (like Lincoln didn't show when scheduled or showed late at night (10:30 or later) all "adult" entertainment is after 10 pm, most of the dining room food was rather tasteless, lobster was so overcooked it was inedible,lots of kids fussing in dining room (not Disney's fault but could they group the dining rooms maybe by kid age?)
I think my biggest complaint was the food, my standards are not really high but DCL didn't come close to RCI, Princess or HAL in taste.
Our stops were great, we did Stingray Snorkeling in Grand Cayman, with just 7 of us on the boat it was an incredible experience, Costa Maya we did Native Choice to the Chaccobben ruins, absolutely loved this tour, lots of information and they took good care of us, bringing umbrellas because it looked like rain and getting us to the ruins ahead of the tour buses, Cozumel we did a snorkel/dive trip with Dive with Alison, we saw so much and had our own private snorkel guide who showed us eagle rays, turtles, tons of fish!
We had fun, relaxed a lot mostly because there didn't seem to be a lot of "adult" type activities. They never did make up showing the movies that they had scheduled and instead showed older kids movies. We really wanted to see Lincold and Frankenweenie, could never get an explanation of why either. The Edge kids club was pretty good, the kids did have fun though there were definite missteps. We would cruise Disney again but it wouldn't be our first choice