It seems to us that the lower your cruise ship class is the lower the service. We have decided that in the future we will not cruise anything lower than freedom class as the service we received was not what we have been used to with RCCL. Our cabin attendant did not want to be there and pretty much told us that. It was great that RCCL allowed us to bring our own wine on board but it was very frustrating trying to get an ice bucket and some wine glasses.
There was some type of coming of age party/gathering by a great number of families for their daughters and although the young girls were all beautiful in their gowns and such it was a bit overwhelming for the rest of the passengers.
Loved our balcony but on a couple of nights had to stay in our cabin due to the strong odor of what seemed like marijuana.
We were disappointed with Johnny Rockets as we went there for lunch, the sign in the window said they would open at 12 noon and we could see staff inside who could also see us, we waited until 12:20 only to be told by a passing crew member that it didn't open until 2:00. No worries we would just head down to the windjammer but it leaves the question why didn't the staff inside come out and inform us that the posted hours were incorrect?
The ship itself is in fine shape considering it is almost due for refit. The remaining staff were all excellent and the new menu in the dining room was fabulous.