Sailed on the Eurodam out of Ft. Lauderdale on an Eastern Caribbean cruise. We booked this ship based on the praises for Holland America. In the past we have cruised with Royal Caribbean, Carnival and Princess, but we wanted a luxurious experience with excellent service, so hence our choice. What a mistake.

I must say that the stateroom -- a Luxury Verandah Suite -- was very nice. Lots of space and oversized bathroom. The verandah furniture was satisfactory, though it needed some re-varnishing or replacement. It was discolored and had numerous nicks, scratches and stains.

Our stateroom attendants were very good, efficient and eager to please. A couple of times that I asked for something special it would be delivered within minutes. Read more