We traveled on the Silhouette in January on a twelve night Caribbean cruise leaving from Bayonne, New Jersey. We had one of our best cruises so booking this European cruise and anticipating the same type of experience... we were not disappointed! Read my in depth review posted in January about the ship.
We cruised October 23rd for eleven nights from Venice to Rome, with an extra day in Rome at the end.
Lets start with the negative which had nothing to do with the cruise but our travel experience it was almost disastrous. Heathrow airport was fogged in so our connecting flight to Venice was cancelled. Fortunately the ship was overnight or we would have missed it!!! Needless to say we had not slept in thirty hours as we flew from Toronto to London to Madrid to Venice. We arrived in our stateroom at midnight and ordered room service and had a lovely dinner.
The positive, Celebrity hit it out of the park! We once again stayed in Aqua Class, had very good food throughout the cruise, we never felt the need to go to a speciality restaurant and the service was fantastic as usual! The extra special experiences was having the Captain's club hostess Donette Fletcher stop us in a hallway and state that she remembered our faces so we got re-aquainted as well we had two servers and an assistant come up to us our first evening and said they remembered us from January as we did also. We must have left quite the impression! Yikes!!! Other great experiences was an invitation on a formal night to dine at the Captains table hosted by Donette Fletcher and two engaging officers. Our fellow diners were American, British and Irish and were a pleasure to meet. A lovely touch was a photo of the whole group taken high above on the upper floor of the dining room. We all received copies at the end of the dinner personalized with everyone's name. A classy touch. Another would be highlight was an invitation for a champagne sail out in Kotor, Montenegro on the Heli pad at the bow of the ship. Unfortunately due to weather this event was cancelled but a great experience it would have been.
A couple of cutbacks we noticed was the Captains club reception for Select and Elite members as there was no food as in January we had sushi and crepes. This time around there was just drinks, so there was plenty of laughter! Also, they were not promoting the discounts for the speciality restaurants like they use to. Although we did receive a 50% discount on our first night on the ship. All for not in our situation. We have dined in Murano before which is a lovely experience but you must plan on two to three hours and go very hungry.
The entertainment was vastly improved over January and there were three of the principal singers we recognized that were impressive. The shows were excellent!
We had to tender in to port at Split , Croatia which was a very unpleasant experience. Three thousand people getting off and four boats?
We booked on board an open booking for a future cruise with a nominal deposit which never expires. The only issue with this cruise was it was port intensive, nine ports including Venice in 11 nights. Only one sea day so you are constantly on the move. This was a historic and educational cruise so we did not mind. Saying that our next cruise with Celebrity will have at least three to four sea days.
In closing we would like to give kudos to our room attendant from Indonesia, Donette Fletcher, Captains Club hostess, Damar and ToTo our servers and Tyrone the assistant. Also, the Assistant Maitre'd Danella was very professional and looked after us. The Captain was a stand up comedian! Most of the staff were very friendly and engaging.
If you are looking for value for your hard earned dollar, quality of food and service and ship amenities are important, Celebrity should be on your short list. Yes the age demographic is getting a little bit older but if you are healthy and mobile in your seventies, eighties and nineties I will keep cruising too! There are plenty of other cruise companies that cater to all sorts of different age groups. Saying this I would put the average age on this cruise at about sixty-five. A great mix of nationalities. A certain amount of class and decorum which is a nice change from the overly casual "island cruises". We enjoy cruising on other lines and like to switch things up to see if our benchmark (Celebrity) is still the one. We will be trying out the Eurodam a Holland America cruise over the holidays and New years with our two adult sons so we will be interested in the comparison. We keep coming back to Celebrity! Enjoy the experience, try Celebrity and become a convert!