Onboard staff are brilliant but can only work with what they are given.
Staff kept everything spotlessly clean.
Vessel is ageing and it shows.
Cabins (staterooms???) are tiny - bathrooms tinier still.
A litany of small complaints (problems?) leaves a bit of a sour taste -small things that build up to spoil what could have been perfect.
Shower that did not drain properly - some days it flooded, some days it didn't.
PLEEEEEEEZ get some new salt grinders in the restaurant!!!!! These are mostly well past their use by date and the grinding mechanism no longer works.
Not enough information given to guests - we did not find out some things until day 5
Mattresses are generically terrible.
A pillow menu would be good or at least some firmer pillows.
a variety of wine at meals instead of the same cheap generic red or white - after 7 days they start to leave a sour taste.
Raffle prizes of Viking merchandise looks cheap.
Allowing obviously sick passengers onboard (to infect others) is extremely poor.
Very poor value for optional tours - the best part of 100euro for a winetasting of 3 wines is extremely poor value when the rest of this optional tour consisted of a drive to and from the winery concerned. After this fiasco we refused to take any further optional tours and after speaking to others who did take them, we knew we had made the right choice.
The meals were always excellent. The wait staff were excellent. The bar staff were better than excellent. Cruise director - very good. Cleaning was excellent. Tour guides were generally very good - some have better English than others.
We are younger and more adventurous and independent travellers and will probably not river cruise again for around 15-20 years. For us, this was kind of like being on a bus and being herded around like sheep. It was an interesting experience but not one we wish to repeat as it is extremely limited in scope.