We've been on the Eclipse several times. This ship took all the good and tweaked some areas to make it even better.
Every morning ALL the cabin support staff (and especially our own) smiled and wished us a 'good morning' and a 'good day'. Even the service engineers were terrific that way as well as all the dining staff. The cabin support staff never intruded to do their jobs and waited until we were out of the room to clean up.
This was such a contrast to our last cruise on Oceania where the cabin steward never introduced herself and almost all the support staff was surly and unhelpful.
We love eating in Blu, but it's nice to take a break. We noticed a fabulous deal to try the other restaurants (50% off if signing for four different meals). Since we met several people not in AQ, this was a great idea. We tried them all on this trip. Our favorite was the new Lawn Club Grill upstairs on 15. Qsine is odd and none of us cared for it. Murano is a nice atmosphere and great service, but the food & menu choices are just ok. Tuscan Grill is good but too much food (no, that's not a joke, it become almost unappetizing). We also went to Bistro on 5 for lunch and we like it a lot. (no chance to try the Patio on 15, skipped the pool grill, missed the gelato). We don't care for the Cafe on 14. Have yet to have a good meal there. Walked out of the big buffet -- such a feeding frenzy. We ate upstairs where it was quiet.
Complaints (very few)
A laundry would be nice or a reasonable fee for a 'bag' of laundry (like socks and underwear).
Some of the art installations were too weird (like in the corridor near Michael's Club with ringing bells and hard to look at walls) that we had to see daily. Also, there is an optical wall next to Qsine that can make you seasick (go figure).
Why are they still having those rip-off art auctions?
Would be nice to have better shopping options with much better pricing.
This was an A+ experience. Never would have known that the ship was only a few weeks old. No excuses, just done very well.
A private tour. This is a real gem and we would love to return and maybe do an entire Dalmation coast tour. This is how Europe was 40 plus years ago. Less tourists and great architecture and interesting places to visit.
No tours. It was raining and cold. Not the ship's fault but we had great weather until Venice and then it turned into winter with flooding. Plus way too many tourists. Ships beginning and ending there makes for twice the traffic.