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Zaandam Cruise Review by Sailump1: Disappointed by Passenger Demographics

Zaandam 2
Member Since 2012
0 Forum Posts

Member Rating

Cabin 5.0
Dining 5.0
Embarkation 5.0
Enrichment Activities 2.0
Entertainment 1.0
Family & Children Not Rated
Fitness & Recreation 4.0
Public Rooms 5.0
Rates 4.0
Service 5.0
Shore Excursions 1.0
Value for Money 1.0

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Disappointed by Passenger Demographics

Sail Date: September 2012
Destination: Hawaii
Embarkation: Vancouver

As a first time cruiser, we booked months in advance and were very excited. We were cruising with four other experienced cruisers. The first impression upon boarding the ship was that everyone seemed to move very slow. It soon became evident at the supper meal when all the wheelchairs and walkers showed up. It wasn't long before my wife commented that it felt like we were in an old-folks home. A couple of days later a senior officer commented that 70 percent of the passengers were over the age of 80!!

We are retired in our late 60's and were have many friends that are over the age of 80, but when it comes to an expensive cruise for 16 days, I think that Holland America should have let us know in advance the passenger demographics of the cruise. The food in the buffet was excellent whereas the dining room was so packed with the oldies that it took one hour to two hours to get fed. As for the entertainment we had 3 good shows out of 16. The other activities were very laid back More as you would be needed for people 80+.

We had been upgraded to a veranda stateroom and it was great as was the service of the crew...but who wants a 16 day holiday in a old folks home. Eventually we all will end up there, but lets not rush it.

Another thing that we found annoying is that everything cost extra. We had read reviews on CruiseCritic and were aware of the costs of the no-host bar, but there was no sign in the stateroom when we arrived so we didn't know that the bottled water cost $4.00/bottle. The sign went up the second day and then we understood why everyone was filling up their containers in the buffet.

We may have taken an excursion or two, but we chose to get away from the other passengers as it was too depressing being around them. Less

Published 11/12/12

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Cabin review:

Port and Shore Excursions

The first 3 port visits were just a few hours in duration. When we returned home it was hard to believe we were in Hawaii. We enjoyed getting off the ship to rub shoulders with young people and those our age.
Read 321 Honolulu Reviews

This was a The very short stay in port hardly allowed us to get a flavor of the island
Read 273 Kauai Reviews

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