COSTA food awful & staff work 12-hr shifts : Costa Deliziosa Cruise Review by fit00guy
Overall Member Rating
COSTA food awful & staff work 12-hr shifts
Destination: Europe - Western Mediterranean
Also, staff were not well trained - staff continually get our orders mixed up, serving us wrong cutlery, wrong dishes, etc. Come on, COSTA. But I suspect the real reason for this is not incompetence but FATIGUE. Costa's contract staff are working 12 hour SHIFTS - OMG - for 9 months without off days. This is after I spoke to several staff and they all told us the same thing - Costa's Italian management hire these Asian people to work 12 hour shifts DAILY without any off days - is this even legal?????
Also, in the buffet restaurant for breakfast, lunch and dinner, the food More is the SAME EVERY SINGLE DAY omg. it is just simply awful. There is no such thing as luxury on this boat just expect lots of mass tourism with MANY MANY MANY ITALIAN badly behaving TOURISTS who jump queues etc etc.
The Italian staff on the ship need to simply learn the meaning of H O S P I T A L I T Y - they NEVER smile, look arrogant. Less
Seemed like a training cruise
Overall a great experience
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