I was on the norwegian jewel this month & encountered the rudest reception from guest svcs, tsar dining room servers & room svc personnel.
On numerous occasions the room service personell didn't even pick up the phone despite several attempts. They took 45 minutes even to deliver a pitcher of water.
There was constant noise in the staterooms due to electrical issues with the air conditioning or plumbing - I never found out which.
worst inside staterooms. You are either banging against their closet doors that open up on their own, the bathroom doors or the clattering and noisy shower doors.
very tight space in the inside staterooms. housekeeping personnel actually gets mad at small children in the room.