Celebrity Infinity Cruise Review by speedlady: Still Love Celebrity
Member Since 2010
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Still Love Celebrity
We booked this cruise as a getaway/40th anniversary celebration. Our daughter was married 9/15, the last houseguest left on 9/18 and we flew to Seattle 9/21 and boarded the Infinity. It was raining when we got to Seattle so we abandoned our plans to tour the city and went directly to the cruise terminal. We were first in line to go through security but did not board first as they took the suite passengers ahead of us(we're Elite). Embarkation went well, no major delays, and we were allowed to bring our carryon to our cabin and met our steward before heading to the buffet for lunch. We were on the ship before noon.
We love Celebrity, with a few caveats. Corners are being cut so some of the niceties we had become used to are no longer there, such as water pitchers in the cabins, dessert tray display in the main dining room, etc. Minor things, but they set Celebrity apart from what we consider "lesser" cruiselines.
We've been on 2 sister ships of the Infinity (Summit and More Constellation) so we knew our way around pretty well. We knew the ship had been in drydock for Solsticizing last November, so we expected it to be in tiptop shape. It wasn't. The Solsticizing added the Aquaclass cabins and Qsine (profit centers) but there was no refurbishing of the rest of the ship. There were holes in the floor under the carpet in the Trellis dining room, worn furniture in the United States dining room and several lounge areas, cracked tiles and worn grouting in our shower area, rust on the steps to the Thalassotherapy pool (and one of the 2 bubblers did not work at all during the cruise)and other places around the exterior, dirty windows, dusty blinds in the USS dining room, etc. This ship needs work!
Food was OK, not spectacular. The lobster on final formal night was overcooked but the beef wellington was superb! We were assigned a table with other Elite cruisers, which worked extremely well. We had a lot in common and many things to talk about. We sat together in the Elite lounge every night and really got to know each other. The hors d'oeuvres were not as good as on previous cruises but were adequate, and, after all, they were complimentary so I'm not complaining. The drink list was the same as previously. The perks of being Elite are one of the reasons we keep coming back to Celebrity.The entertainment was not the best we've seen but certainly way better than what we saw on the Ruby Princess last January. The production shows on the Infinity were excellent. The entirchment programs, especially Captain Larry Rudner, were excellent. We've seen his programs on other ships and always enjoy them.
Internet access was extremely poor. We had trouble connecting from our cabin (had a signal but very very slow), so we gave up and went to the ILounge. It would take quite a while and many tries to get connected there (either Internet was down or there were too many people connected, no open ports). Lots of people complained and demanded refunds. I heard a rumor that the ship had lost an antenna during a big storm in Cabo but I can't verify that.
I now have a new appreciation for what "rainy season" means. (We usually cruise November-February.) Rained in Seattle. Poured in Cabo. Rained in Puerto Vallarta. Rained in the Canal. Rained in Fort Lauderdale, delaying our disembarkation so we almost missed our flight out. Disembarkation was delayed by over 2 hours as the union longshoremen would not remove the luggage from the ship due to the weather. We spent the time in the Elite waiting area with our new friends, but there was no food or beverage available after 8:00 am.
All in all, we enjoyed the relaxed pace and many sea days of this itinerary. It was our 4th time through the Canal and it still is a wonderful trip. We are eagerly awaiting our next Celebrity cruise (but it won't be on the Infinity until they fix it up). We hope to see some of our new cruise friends again on a future cruise. Less
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Cabin review: Celebrity Infinity Inside Stateroom Penthouse Deck (6) 8001
Long walk to dining but close to theater and pools. This was actually good as we were forced to walk and get some exercise. Small interior cabin but very little noise as there's no neighbor on one side. There is a crew access door right next door so sometimes you'd hear the crew coming and going but not often. High up so you do feel the rocking more than on lower decks, but that does not bother us. There were cracked tiles and some dirty-looking grout on the lower part of the shower. When you book a guaranty, you take what you get.
Very Poor Cruise
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