Viking Idun Review

What a disappointment

Review for Europe River Cruise on Viking Idun
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Cruising on a Sunday afte
2-5 Cruises • Age 70s

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Sail Date: Sep 2012

Was assured in writing by Viking prior to the cruise that the Idun did not have water problems. I know that at least 2 rooms on the main deck had major flooding (one had soaked carpets on arrival) and many rooms with showers that backed up. 2 balconies were unusable due to standing water. Also was told by 2 different parties that the carpet outside the lounge was soaked at night (they went to the coffee bar in their stockings). I saw many signs of prior wet carpets, including major damage to the bar area.

Be aware that the included excursions are mostly bus city tours where you drive by the "sights.". I asked Viking customer service about the Budapest tour prior to going because we were spending extra days there and wanted to visit (tour inside) some particular places on their included tour in that city. I was informed that we would explore and have plenty of time in those places, when in fact we just stayed on the bus and drove by. We were not able to visit these sights at all because they were sold out by the time we realized we would not be going there.

Viking's priority in the included excursions is to get you back to the ship in time for lunch (this was explained to me). It is not the fault of the local guides who are on the bus with you, as all groups go to the same itinerary. Since Viking is paying for the buses, the guides and the audio boxes, I don't understand why they cannot have some worthwhile content in their included tours. The 2 optional excursions were great. I would not have booked with Viking if I had realized that we would not be visiting inside most of the sights that they list in their itinerary.

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