We sailed our first cruise on Enchantment of the Sea in 1998 to the Caribbean out of Florida, and it could not have been better. Since then, the ship has been renovated and many more rooms added. We understand this is their last trip out of Baltimore and will be going in for another renovation and then sail out of Florida.
Pros: Embarkment and Disembarkment out of Baltimore was flawless. Upon exiting the ship, my seacard pass wouldn't let me out. The attendant asked me if I had left anything behind. I told him "no" but he insisted I go to Guest Services. Thank heavens I did as I had placed my purse down in the lounge waiting to leave and left it behind. What a wonderful system that was!
Our cabin attendance, Martin, was exceptional. Because of a recent injury, I had to keep my knee constantly iced down. He brought in an enormous supply daily. We had also asked for extra towels and he was failed to deliver. Our cabin was spotless and location on the ship was perfect as well. We find giving an initial tip is a nice gesture for the attendants.