Not quite what we were expecting from Cunard, our first time sailing with them and probably the last. So, embarkation went ok, then downhill from there.
The balcony cabin was not the cleanest to say the least, hairs in the plug in the shower, mould on sealant was not a great start. Dirty stains on furniture. No tea or Coffee facilities in the cabins. Hugely expensive in cabin drinks list, small can of Heineken $5.25 or can of coke $2.75 total rip off.
Replenishments of shampoo/shower gel was very reluctant
The food was average, the main Britannia dining room fare was edible but not fantastic. The breakfast in the Buffet was awful, lukewarm food at best, underdone fried eggs and empty containers where mushrooms/beans should be, but were not topped up by surly staff.
I would recommend the Carvery in Kings Court, much better food, but a $10.00 surcharge per head
Entertainment is ok if you like Opera, Ballroom dancing, Shakespeare and other activities of that genre. No good if you want to have a laugh and be entertained by smiling happy faces
The lack of bars is a problem, they list several bars/lounges in the literature, some though are off limits to the 2nd and 3rd class passengers.
The Golden Lion pub is so crammed at times its impossible to get served. The pianist/singer in there is absolutely dreadful. Drinks are very expensive.
Most lounges and bars close at midnight, never known this before on any other ship
The shops like everything else on board are absolutely extortionately priced, at least it stopped us spending much!!
Room service was hit and miss, you might get it or you might not. We ordered tea/coffee every morning due to lack of facilities in cabin, asked for between 8.00am and 8.15am and oddly it was delivered at around 7.45am.
The photographers were useless, quick snapping that will do attitude, led to some hilarious photos in the gallery, probably the best entertainment of the lot, looking at pictures of people in full dinner attire, with random flowers growing out of their heads due to poor positioning of said photographers.
$24.95 for a rubbish photo, again a rip off.
Our fellow dinner guests did a much better job taking photos of one another for free
Overall a pretty average experience that we are in no hurry to repeat, a ship aimed at the American market, hence all on board dollars.
Not for us thanks, we will stick with the likes of P and O and Fred Olsen where the experience is much much more satisfying