The ship left San Diego late with no explanation. It was time to dress for dinner and we still had not received our luggage. Call to room attendant went to operator and never got call from attendant. Finally I called guest relations who said they had a few pieces of luggage with no tags. We went and they weren't ours. We had lost luggage forms thrust at us. I told them I wasn't doing 15 days with no clothes or toiletries and would exit in Mexico. Guest Relations had no clue that most of the luggage to the 11th deck hadn't been delivered and worse yet they never called anyone to find out what the delay was. We finally tracked our bags down ourselves.
We booked cabin 1141 because we wanted the larger balcony and a good view of the canal gates . We weren't prepared for the barrage of cigarette smoke from the deck below. We rarely walked on the balcony for that reason.
The service and food in Blu was by far the best on the trip.Staff there were friendly and introduced themselves and made you feel welcome daily. Service in Metropolitan has declined a bit. Overall food quality and presentation has dropped a notch. The Olympic high tea was a real treat but dinner was ok. In the old days every one's dish arrives at once under cloche and were served together. Not this time. Qzine was interesting. I think our server made the meal exciting and the novel approach to ordering was cute.
Some things were better than usual. Our room attendant Danilo was the best of any of our cruises. Rich was great as the cruise director. The casino had some fun slots and never seemed overly crowded. The Aqua class rooms have great showers but bathrooms are small.
On this cruise a lot of the port trips seemed repetitive. We did the zip lining in Costa Rica. More of a cow pasture than canopy tour but fun none the less. Ancient Antigua in Guatemala was interesting as well as old Cartagena Colombia.We were prepared for walking but caught off guard by the humidity.
Our group of four enjoyed the trip but we've seen better by Celebrity. We will probably travel with them again but not next year. We were going to take the Millennium in Asia but I think we will look at something else