Having flown in the night before the cruise, we found a convenient hotel near JFK that shuttled us back to the airport to catch the shuttle provided by Princess. The shuttle was certainly an adventure, with the driver weaving in and out of traffic and texting while driving. Fortunately, this did not reflect the rest of the cruise.
Embarkation process was smooth and efficient. We were in a lovely wheelchair accessible balcony room with plenty of room to get around.
We were disappointed by the excursions. Princess indicated that some were not wheelchair accessible, but when we made reservations on our own, we had no problem.
We were assigned to a table in the Coral Dining Room that we could not get to. After a terse discussion with the staff (which they clearly did not want to move us), we were relocated to a table that was a little better but not much. But to their credit, we were moved the next night to a larger table that we could get to, which was More
what we asked for in the first place.
Buffet staff were very helpful. Room steward was okay, but not outstanding. Still do not understand why room stewards need to place carts in the aisles, making it impossible for us to get through.We only attended one show. With only 6 spaces for wheelchairs, it is difficult to find seating without going an hour early. To make things worse, shipp staff do nothing to prevent the wheelchair companion seating being used by those that do not need it.
Ports were okay, but it would have been nice to have had more time in Boston and less time in Newport.
Disembarkation was very smooth. We learned last time we cruised with Princess that it was better not to tell them we were not putting our luggage out before hand, since I can handle it. Otherwise, they will just argue with you and not understand the need for medical equipment to be used.
Overall, it was nice to see the fall colors and different areas we had not seen yet. We already booked our next cruise on Princess but hope they improve their service levels before we next sail. Less
Caribbean Princess Cruises to Canada & New England