Room lacks (all rooms in this category) : small refrigerator. In the washroom sink: the drain connection was rusted and very sharp - took 3 days to fix it. Bedding - bed sheets, pillows and pillow cases, blankets, towels are very old are and in need of replacement. Our first impression was "laundry is not doing proper work since we found some of the above listed items quite dirty when we entered the room". We had to request a replacement of all these items as well as washing of all pillows (they had a smell of "previous" users, perfumes etc.). This has improved later. The state room stewards are doing a great job considering the substandard quality of supplies - this has to be addressed with HOLLAND AMERICA top management.
FOOD quality: this had been a serious issue and concern for us. Based on our past experience with 5 Star resorts and other cruise ships, quality of food can only be compared with Cuba i.e. a reasonably good selection of food is available, however, it is prepared by cooks who cannot cook European quality food. They cook based on receipts and pictures prepared by chefs elsewhere, but in order to make these foods properly this is not enough - they need to know how this food is supposed to taste (not only how it is supposed to look).
LIDO, CANALETTO, ROTTERDAM. Most food for lunch and dinner is stir fried, and either heavily salted or sweetened with sugar. Have never eaten before red cabbage with so much sugar, or sweet sauerkraut.