I loved this cruise. Embarkation in Southampton was a piece of cake. Showed up, checked in, went on board. Our cabin, a Grand Suite was wonderful. Yes, the ship is a bit dated and some worn spots, but it is 14 years old. It will be refurbished next year. But the service in all respects was exceptional. Our Cabin Steward, our Waiter and Asst. Waiter, and our Head Waiter couldn't have been more attendant. They were always there to make sure we were well cared for. As a "gold card" passenger we had access to a secluded dining area for breakfast and lunch. The service there could not have been better. They knew us and always catered our every desire. We didn't lunch there as much, but for breakfast we would walk in and be seated. Our juice and coffee were there practically before we could sit down. On a couple of days we opted for room service. The next day we went to breakfast and were told that they missed us.
Our Cabin Steward was one of the best ever. He worked remarkably hard to please us and was always at our beck and call. I loved our cabin. Grand Suites are great. Even considering the age of the ship, it was still in remarkably good shape.
Dining. Wonderful service. And I thought the food was very good on this cruise. We didn't experience any of the problems that others did. Our servers couldn't do enough to please us.
Cabin 8516. Grand Suite. Great cabin. However one drawback to the suits is that they are all under the pool deck and therefore are subject to noise from above.