The Viking Freya is one of their new longships on its first season. The Viking personnel were extremely attentive and competent from meeting us at the airport to seeing us off at another airport. The crew was well trained in the Viking culture which appears to be passenger focused. One must remember that this is a river cruise on a smaller ship which will not have the amenities of an ocean ship. It is the apples and oranges situation. This ship was very comfortable, the cabins small but quite adequate. The bathroom floor was heated, a nice touch. They have a bathroom wall which turns transparent at the touch of a switch, the purpose of which we never figured out.There were some mechanical glitches with the ship, the elevator stopped working, and there were some heating/cooling problems. There was a broken water pipe with some water which was quickly and efficiently handled by the crew. The Lounge is really not large enough to seat all the passengers for the briefings and entertainment.
But, the tours were great and well run. They had a "leisure" group which went at a slower pace if you desired. I can't say enough about the program staff which who were excellent. The housekeeping staff is the best I have seen, the stateroom and the whole ship were kept immaculately clean. The dining room staff was great, very attentive and flexible. The food was generally excellent with a few misses as would be expected. Overall this is the best cruise we have taken. I have read some other reviews, and just remind folks that this is different from an ocean liner cruise. Try it, you'll like it.