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Zaandam Cruise Review by black hat

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Member Name: black hat
Cruise Date: September 2012
Embarkation: Vancouver
Destination: Hawaii
Cabin Category: N
Cabin Number:
Booking Method: Local Travel Agency
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Member Rating   2.0 out of 5+
Dining 3.0
Public Rooms 1.0
Cabins 3.0
Entertainment 4.0
Spa & Fitness 1.0
Family & Children Not Rated
Shore Excursions 4.0
Embarkation 5.0
Service 5.0
Value-for-Money 1.0
Rates 1.0
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Ship Facts: Zaandam Review (by Cruise Critic!) | Zaandam Deck Plans
Not worth the money
Just finished a 16 day cruise, Vancouver to Hawaii. I would place the ship in the "banana boat" category. Rusty hull, window ledges. Evidence of electrolysis on the inside of the aluminum windows. Vibration coming from the bulkheads, (walls) loud enough to keep you awake at night. The faster the speed the more the vibration. The air conditioning was full blast in most of the public areas so if you wanted to enjoy reading in the library you had to wear a sweater, even in Hawaii. To relax with a drink outside your room you would wander around the ship until you found a slightly warmer area. I would be ashamed to be an engineering officer on board this ship. Seats are usually designed to be comfortable for set periods of time. Fast food places come in at 20 minutes. Most of the ships seats fit the fast food criteria. I would go to a show in the theater and by 20 minutes be suffering with a sore butt. We were on the 1st deck and just down the hall several cabins had serious water problems. For the first few days we would be woken up at 1:30 AM by the noise of a wet vacuum cleaning up the water. It was a repeating problem. Another reason why I would be ashamed to be an engineering officer aboard this ship.

We had the open seating for our meals and before they sat us they would ask for our room number. When I asked why they did this they said that if they had to get in touch with us in the event of an emergency, they would know where we where. Yeh, right. Then why didn't they check for my room number when I went to the pool or the bar? All this did was delay the seating and frustrate the guests. I've been on other ships and we weren't bothered with this. It's not like someone was trying to sneak into the dining room. I never did get warm or hot eggs in the dining room.

The good things? Great hard working staff, easy check in, good entertainment but only 45 minutes in the theater. The jazz trio was fantastic.

Overall a substandard cruise with a high standard price. Will be moving on to other cruise lines the next time.

Publication Date: 10/10/12
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