5* service on 3* cruise: Island Escape Cruise Review by Silverheaded skier
Overall Member Rating
5* service on 3* cruise
Destination: Europe - Western Mediterranean
Our cabin inside, smallish, curtains over hanging space, but sufficient handing space and drawer space, bathroom of course small, but shower was efficient, and the whole lot very clean and kept in good order by our brilliant stewardess Daisy.
The whole ship is clean, clean, clean. Pool area very small, selfish persons reserving sun beds, but you get that everywhere, Drinks service is good, (was a little slow in the Ocean theatre, but when this was mentioned to the celebrations hostess the following night a big improvement, so they do listen to the customer) The 24 hour buffet is good same food as the Island Restaurant., but no table clothes, and this is where you get the afternoon tea food. Plenty of hand gels everywhere (wonder how many they use each cruise) so every effort is made by the ship to prevent infections. The entertainment is good and varied, with a wonderful singer Benjamin and a brilliant cruise director Ross. The Oasis restaurant is an extra charge, but if it is a special occasion (we had 2 birthdays to celebrate) well worth the extra, food is lovely.
We do not do the trips, just look around the local ports and towns - general comments heard re the trips was expensive and not enough time.
We met some lovely people on the two week back to back cruise, had a lovely time in spite of some rough weather and a non visited port as a result of the bad weather.
The ship is not modern, high class, but the service is wonderful, a lot of companies could look at the service provided on this ship and lean a few lessons in really making the customer their priority. Well done everyone on board.
Would have liked a wrap around deck, a hot tub,a self service laundry, waiter served evening meals, and better policing of the reserved sun beds, but these are personal preferences.
Transfer from the ship to the airport was very efficient - then totally down hill at Palma airport, they have adopted this all queue together for Thomson flights, which results in long queues with Thomson reps trying to direct people and having no idea of what they are doing, we arrived at the airport at 9 am for an 11.15 flight which we just managed to catch - no time to even visit the loo before we left the airport. Please Thomson go back to dedicated named airport queues - the one size fits all only works for budget airlines!!
Would I travel again on Island Escape Yes YES YES but not thro Palma airport. Less
Cabin review: IN6751
We always choice a midships inside cabin as husband is a bad traveller. Always has the seasickness injection on board. The Cabin is smallish, only a curtain for the hanging space but advantage of this is no banging doors in rough weather. We had eight drawers, and space under the beds to put the cases. A shelf with an old type TV, but if this was left on the bridge cam. channel we could see out where we were, and what the weather was like. The bathroom had a pink sink unit, sufficient shelving to hold stuff in place, good supply of towels and toiletries, shower could have done with updating of shower nozzle but all quite use-able. Think ship think small, unless paying extra and going higher and therefore rocking more.