This was a first cruise on Princess having always previously been with Cunard. We did not get off to a good start when we arrived in Venice but our luggage did not. The Princess team at the airport did what they could but a few tense hours followed before the luggage arrived on a later flight and was delivered to our stateroom about midnight. It would not have seemed so bad had it not been for the could not care less attitude of the front desk on the ship. However we did get a $50.00 refund for lost luggage even though we did get it on the same day as embarkation. After the lack of care of the front desk I was not going to tell them it had in fact arrived!!
The rest of the cruise was excellent, our stateroom, a Vista suite at the stern of the ship, was superb with a fantastic large and very private balcony. The room was kept spotlessly clean as was the rest of the ship. Apart from the front desk the crew were excellent and always friendly and helpful.
We were on anytime dining and never had a problem reserving a table at the time we wanted to eat. The food in the main dining rooms was just OK so we did eat in the Crown Grill and the Italian Sabatini's quite a few times and I would say they were of a similar excellent standard as the Grill resturants on Cunard. Both of these have a supplement of $25.00 and $20.00 PP respt and are worth it in my view.
The excursions were in our view very expensive for what they were. For example our excursion in Duborvnik was a walk around the walls and a snack. The snack turned out to be a glass of orange squash and a dry biscuit.
The entertainment was distinctly average and barely worth a mention.
Overall we had a great time and would consider Princess in future. The only aspect of Princess we did not like in comparison to Cunard was the constant attempts to up sell everything, but I guess this is typical of most American cruise ships