This was our forth Norwegian cruise in three years all on different ships, travelling from Scotland to the East and west coast of America can cost us as much if not more than the actual cruises itself, so why! What mainly attracts us to use Norwegian apart from the destinations it's the FREESTYLE cruising.

SERVICE

The Gem service was mixed not to any server being unpleasant but some did not have that smiley greeting that we found on the Dawn and Pearl, an example of another type of service was (we did not come across this in any of their other ships) we were 3 days into the cruise before we came across our room steward and that was instigated by us and only a couple of times after that. The room was cleaned and looked after but I would like to ask what is the situation with NCL bath robes! Dawn/Pearl in our cabin, Star we had to ask for them, Gem we did not receive any and when you are half way through your cruise what was the point! Read more