Teething Troubles for Paul Gauguin: Paul Gauguin Cruise Review by skyhoosier
Overall Member Rating
Teething Troubles for Paul Gauguin
Destination: South Pacific
Eighteen months ago, we had a conversation with the son of Dr. Michael Poole so we were aware that at this time of year there were many whales off the island of Moorea, and in many ways easier to approach in better waters. We had made sure to sign up for Dr Poole's excursions, even though they were listed as dolphin watching tours, as this time of year there was as much or more interaction with whales as dolphins. Again, because of the way the excursions were listed, many people on a cruise advertised for its proximity to whales didn't get the opportunity because they didn't know this option was available, until after the limited capacity had been filled. By the way, our experience with Dr. Poole was beyond magic! In the water so close to a huge mother and her calf in water described as "clear as gin." This trip is listed again for 2013. It is clear that Paul Gauguin needs to take some lessons learned from this trip and rethink how they can make this work.
Having said all this, the ship and its staff were as outstanding as ever. It is cruising in great comfort, with great everything else, and a staff that makes sure one feels as if they are the most important people on the ship. It is clear that the most important commodity on this ship is the crew at every level. After Paul Gauguin underwent it's refurbishment earlier this year, the furniture at the pool deck bar was replaced with new stuff, including sofas arranged in a horseshoe around a table. It seemed to me that once two or three people were sitting there, others would be reluctant to sit down. I was talking about this with the guys at the bar one afternoon, and the next day the sofas had been rearranged so that smaller groups could sit down together,and still interact with the wider group. It is this culture of caring for the guest that begins as you board, and continues until you disembark, knowing that the next group boarding in just a few hours will get the same treatment. Less
Cabin review: C715
Great cabin. Used the same one on 2 cruises. Excellent location, very comfortable. We passed on an upgrade because we felt we didn't need any more than this.