My wife and I booked this cruise which departed from Copenhagen on the 25th August 2012 because we received a Royal Caribbean flyer through the post earlier in the year.We arranged our own flights from Manchester to Copenhagen because in my opinion RCI are no good at arranging convenient flights. This is based on a previous experience we had when RCI arranged for us to spend ALL day at Fort Lauderdale airport a year last January. We would recommend that you never trust RCI to arrange a flight for you.
Because the ship embarked from Copenhagen we wondered what nationalities would be aboard the Brilliance of the Seas but never expected a very large of the passengers to be Spanish.Nothing against the Iberian race BUT nearly everything on the ship was of a latin persuasion and also Italian as well. Consequently multi-languages introductions to each theatre show, meals also leaning towards Spanish, Italian or eastern Europeans.Less TV channels in English because more were devoted to other languages.On board cinema did not have English at every showing.This may sound like sour grapes BUT Brilliance is an AMERICAN cruise ship. Surely these nationalities have cruise lines they can go on!
With regard to food, WHICH WAS ALWAYS COLD, for example one night in the MDR my wife ordered International Cheese Plate with Crackers. Aplate of cheeses came with no crackers! Upon complaint our waiter, Volcan searched the ship of 93000 tons and came back with 2 crackers wrapped in cellophane and said that was all there was on board! The food in the Windjammer was ALWAYS better than the MDR but even then the Burger bar did not happen every lunchtime.
The service was good throughout the ship but tipping still a big issue for me as in England you tip IF you receive good service and not just because somebody serves you.Tipping should be thought out better on these cruise ships or the crew should receive higher wages.Our cabin was fine and we were glad did not waste money on a balcony as we would hardly have used it.There was a flat screen TV and enough storage space.
The excursions fromj Explorations were as usual not worth the money and on the second one we went on due to some Russians we never completed the trip. I rang Explorations about this to get a refund but they never rang back as promised. Disgraceful.Always arrange your own trips ashore if you can.On board there was a lot going on but some activities needed livening up with a bit of comedy as this ship was just too serious and not like the Jewel of the Seas.The entertainment compared to all the other cruise ships we have been on was abysmal and the show on the last night was pathetic; just two RCI singers singing songs for 20 odd minutes then the crew walk on and off and the awfully irritating Cruise Director named ANNA BASS who loved to applaud herself ALL the time relating what passengers had said over the years. When the theatre shows finish there is not a lot to do in any of the entertainment venues whereas on the Island Escape there are TWO different shows every night.Also to have shows in the centrum is a joke as there isn't enough room to swing a ships' cat there bearing in mind that there could be 2000 people want to see this "entertainment"
The Captain was Danish and told more jokes over the tannoy than the Entertainment Staff did all week. He was also very informative on arrival and departure at each port. Top Marks!
Quality of Food 2
Windjammer breakfasts great but lunches not so good.MDR poor
Graffitti Classics was best show, NO repeat NO comedian all week.Worst show was final night.
Shore Excursions 2
Up the mountain in Gerainger was best. Round Bergen was very poor
The Captain for jokes on tannoy and being informative.
Children's Facilities n/a
Onboard Activities 1
Overall Rating 1