After arriving in Venice we were took my private transfer to the port, which everything went smoothly, check in was easy, and been shown to our cabin, was fine, cases had not arrived so we decided to take a boat which they had laid on for 19 dollars each across to Venice, it was lovely, we had booked early dining so we had to be back by 5pm so we caught the boat back,
Dining room was lovely, food was what we expected really enjoyable, the only thing we complained about was the air con was on full blast and it was freezing, the next day we went to Venice again by the boat again, we had to be back on board for the sail away by 12.30pm, the sail away was great music playing it made it most enjoyable,
We then went to the self catering dining for lunch, not one complaint with the food, everything was fine, we liked how good they were regarding hygiene on the ship, everything was very clean,
Cabin was well looked after, overall our hoilday was absolutely marvellous,
The complaints that I have got is the gratuity they put on everything you buy even down to a coffee, plus look out for the gratuity on each cabin,(per person), we had ours taken off, because if you work it out over the 12days you pay quite a lot of money out,
Plus disembarkation they have got this well organised, so much so that if you don't have there transfer to the airport or a trip round Rome thrown in, you have to sit on the key waiting for your transport to the airport,
We made the biggest mistake, we booked with a company called travel bag, they booked all our transfers as well, she booked our taxi to pick us up for 12.00 o'clock, but we were made to leave the boat at 10am, but he never arrived till 12.30, we rang tried to ask if they could come earlier ?
But got no joy at all from them, by the time we got to Rome airport it was 1.40 with the traffic, so we could not go any ware, we then had to sit in the airport, which has hardly got any seats, till our flight at 19.40, so in my eyes do not book private transfers, there are enough taxis, which you can barter with to get the right price,
There were people got to sit by the boat waiting for the transfers till 3pm, with nothing to eat, and the people on the ship will not let you back on for nothing.
They should in my eyes at least look after you, especially if you have a late transfer,