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Queen Mary 2 (QM2) Cruise Review by jack1444

Home > Reviews > Member Reviews > Queen Mary 2 (QM2) Cruise Review by jack1444
Queen Mary 2 (QM2)
Queen Mary 2 (QM2)
Member Name: jack1444
Cruise Date: September 2012
Embarkation: other
Destination: Western Mediterranean
Cabin Category: Q6
Cabin Number: 9003
Booking Method: Cruise Line
See More About: Queen Mary 2 (QM2) Cruise Reviews | Western Mediterranean Cruise Reviews | Cunard Cruise Deals
Member Rating   1.0 out of 5+
Dining 1.0
Public Rooms 1.0
Cabins 4.0
Entertainment 1.0
Spa & Fitness 1.0
Family & Children Not Rated
Shore Excursions 2.0
Embarkation 3.0
Service 3.0
Value-for-Money 1.0
Rates 1.0
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Ship Facts: Queen Mary 2 (QM2) Review (by Cruise Critic!) | Queen Mary 2 (QM2) Deck Plans
OVER HYPED
As a previous reviewer said the marketing team need to experience the so called Queen Grill experience. We found the dining room to be poky and the maitre d totally unhelpful to one and all. We never sat on a table for 2 before (more than 12 cruises) where you could lean your elbows on the next table. When we challenged this we were told 'only the British want tables for 2.'

As for the maitre d preparing food at the table, this is bizarre and done for effect. One evening we ordered beef wellington which was brought to the table pre-cooked and cold we believe. It was shown or presented to us like an old used rugby ball. It was then placed on a trolley/camping stove where it was pretentiously moved around with a fish slice. Like most of the food it was horrible. The same for the lobster - bouncy golf balls could be made of it. Other disappointments were

* flowers not in Queens Grill suite as promised on the website.

* the planetarium not working - told it had not been for months with no repair in sight.

* entertainment/facilities non existent unless you like bingo. quizzes, shuffleboard or the spa.

The commodore bar was quite pleasant when the staff were there without the senior bar person who treated his staff like dirt which was how his seniors appeared to treat him.

Positives were the butler Devendra who provided good professional service and Beatrix in the Queens Lounge - what a bundle of energy and Derek the waiter and his team who were courteous, efficient and helpful.

We are frequent cruisers and would classify this ship as 3* at best (Carnival magic?). We took issue with the incorrect statement on leaving Southampton that Cunard is a British line - what rubbish. Do they think we are that naive? As an Englishman I find this insulting.

Publication Date: 09/17/12
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