Our first Regent cruise was a very positive experience. We did the Mediterranean, 14 days from Lisbon to Venice, August 23 to September 6 on Mariner. Food was excellent, service was superb, excursions, for the most part were good as well. We were in a cat. A penthouse and had no complaints about it at all. Our room attendant, Coney and butler Ketut were both outstanding. The suite was always well maintained and well stocked with our favorite drinks and snacks. Ketut was there with our coffee every morning, always smiling and ready to assist in any way. The only real complaint I had was the cost of internet, which will become free on our next sailing.
On the food front, Compass Rose, Signatures and Sette Mari were wonderful. Our first visit to Prime 7 was not very good, I do not recommend the NY strip, however the second visit with the surf and turf was excellent. Signatures was a pleasant surprise, we totally enjoyed both visits there. The standard wines served were good, but then again we are not wine snobs, so fairly easy to please. Perhaps the biggest surprise was of all places the pool grill. After our excursions we would visit and have the tuna or salmon burgers which were outstanding, as well and some local dishes featured on the buffet. La Veranda was ok for breakfast, but it does get a little tiring after a few days, if one can ever tire of a hundred or so well prepared, freshly made items every morning. We did eat one breakfast and lunch at Compass Rose which was a nice break and very good. The only draw back with Compass Rose is the time factor. It does take quite a bit longer to eat breakfast or lunch there. We only used room service once and it was quick and tasty after a long day in Venice. Service was always good throughout the entire ship.
The ship was in great shape and you can tell that Regent takes pride in keeping her that way.
Entertainment was fair to good. Most of the shows only last about 45 minutes and are worth the time spent. We attended about half the time. The other evenings we retired to our suite and enjoyed an on demand movie, for which we had many options.
Departure for excursions was well organized and after the first day everyone seemed to know the procedure, which kept things moving smoothly.
Regent offers a wonderful product and I would certainly recommend them to anyone. Yes it may be a little more expensive than the main stream lines, however you never have to sign for anything other than the spa and there is no concern about the bill most cruise lines slip under the door late at night. I know we spent very little more with Regent and had a much more pleasant experience. We used our OBC for the spa and upgrading a couple of excursions, oh and the pricy internet. All and all a wonderful experience and one we hope to repeat in the future.