Embarkation at Harwich, went smoothly until we were directed towards the gangway. There was a long queue with a delay of approximately 40 minutes. However, delighted with our cabin and have nothing but praise for cabin stewards Ajay and Walter and all staff onboard. Jewel is a delightful ship although in need of some revitalisation which I understand is planned for 2013. Certain parts of the ship are showing their age.
Our suite on Deck 10 had one drawback, the overhang. This extends at least 15/20 feet out from our cabin balcony. It was impossible to catch the sun, apart from early morning and late evening. It's surprising Suites are situated on Deck 10 with this overhang.
The Concierge Service was excellent, a great way to meet fellow passengers and enjoy a courtesy drink. Jasmin, Nelson and all the staff are a credit to Royal Caribbean International.
Food onboard was reasonable, although less quantity and more quality would be desirable. The portions could be reduced. I suspect this is due to American Company/American market. In our experience, other Cruise Lines provide smaller portions, which are more than adequate. Speciality Restaurants were of a high standard, having sampled both Chops and Portofinos.
This was a most enjoyable cruise with a mix of British, American and other nationals. The Spanish and Italian were, as always, lively. The mix worked well, there was always fun to be had. Special mention should be made of Leigh, Cruise Director and his colleague, Zack. Both were highly entertaining and professional. They always went the extra mile.
The Itinerary was first class, we enjoyed all the Ports of Call, although we found St Petersburg rather depressing. However many passengers enjoyed the Palaces and Museums.
Disembarkation was well organised and operated smoothly.
Overall, an enjoyable cruise on a fantastic ship with superb staff and service.
Well done Royal Caribbean International.