Zaandam Review

4.0 / 5.0
558 reviews

GREAT ALASKA EXPERIENCE on ZAANDAM

Review for Alaska Cruise on Zaandam
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kayikci
10+ Cruises • Age 80s

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Additional details

Sail Date: Aug 2012
Cabin: Large Ocean-View Stateroom

This was our first Alaska Cruise after 14 Caribbean cruises(as we live in Florida).

It was also our first HAL experience after having cruised with all other cruise companies.Zaandam has been the smallest size ship in all our travels.

Our 7 day southbound started off in Seward Alaska, a lovely port.The embarkation was great. Our room was very nice. Large bath with a tub.The room and the service was immaculate (as on all ships).The food at the LIDO was comparable with other ships (mediocre).The LIDO waiter/table service was EXCELLENT. But the food servers behind the sneeze guards were VERY RUDE, not paying attention because they were not listening and restless. Most of them made the passengers feel as they were begging for food slipped from under the sneeze guards.The deserts were cordoned off !! I have witnessed the mess and waste created by a lot of passengers in our previous cruises and I can understand the sanity issues and avoiding waste. But on our Zaandam cruise of 8/26 - 9/2 the Lido food service was rude and rushed.It was the only one REALLY BAD experience The dining room reception and waiter service was great (as on many ships).Our waiters ANHAR and AAM were 1st class.Tried to please us anyway they could. But the menu choices were extemely limited. The food was so-so.Some were good, some were left untouched,especially any and all soups !! Worst soups ever !!!

Cabin Review

Large Ocean-View Stateroom

Cabin DA

ZAANDAM state room 2540

Our room was very nice indeed. Large bath with a tub.The room and the service was immaculate (as on all ships) Our Steward Hariul was most efficient, very polite and totally accommodating.

Do not panic if the toilet flush does not function instantaneously !!!

It has a mind of its own. It may hesitate a few seconds or minutes...sometimes an hour or two. But I think it is not a problem only with that specific room. Something to do with the ship's plumbing ?

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