“Great itinerary...but read further”
Cruise review of Norwegian Sun

GregP08 Norwegian Sun 4 Great itinerary...but read further
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It's our 14th cruise with 4 lines; all things considered this was one of the best. As always though, some things were great & some on the opposite. 1. Embarkation. We bought a transfer in order not to deal with cabbies in the unknown city. The price is comparable with the taxi. The execution was pretty bad: it was disorganized & we had to wait 1.5 hours for the bus. It sucks by itself & even more so after 8-9 hours flight. Once the bus has finally arrived, it was good & the registration was reasonably fast. 2. The stateroom. It's an older ship so it was a little smaller then some other ships. It had a funny old style TV with maybe 15" screen - not everyone could watch it from the bed. On the positive note, the beds were amazingly comfortable with excellent matrasses, comforters, linens & pillows. Apparently a result of 2011 refurbishing. 3. The ship. Good enough. Redecorated nicely although without too much taste, but maybe intentionally to create some kind of loose & lazy atmosphere. Some doors to the outside areas are automatic, which is very convenient. 4. The services. Rather good with a few exceptions. Friendly & happy stuff, apparently went through good customer relations training. I am trying not to stereotype but in my experience people from Phillipines are naturally very friendly, although there is no doubt that you could find a friendly person from any ethnic group. One of the criteria of good service is ability to handle problems & requests. We had a few: our safe lockbox was locked when we came into the stateroom; at some point we ran out of bodywash soup; once our toilet flushing stopped working. All problems were taken care off reasonably fast. But they did created some major problem for us: they forgot (twice!) to give us a wake-up call & in one instance this created a major problem - our tour guide company had to make special arrangement to accommodate us. I complained but apparently this service is not high on their list - that's bad b/c this cruise is about trips to the cities. The entertainment is rather good. Cruise director Jamie is absolutely awesome - probably the best out of all cruises we've ever taken. Looking at her work I came to a conclusion that a female makes a better cruise director - I've seen male cruise directors from England which not only had difficult accents but used one & the same joke every day: "wasn't this day amazing? Let's try it again -wasn't it amazing?". Her people were very good as well, especially Anastsia - a Russian girl from New Zealand. A real pleasure - and some of the games were quite new to me - iagain it's mine 14th cruise - kudos to the team! Some guest entertainments were very good: magician Clifton, Judy Colba. Cruise Production team was very much average or below - although a tech team was good. The waiting staff is mostly very good, some people are slower then others. 5. Shore excursion we've taken we're with SPB. I will talk about the in a separate review - they provide an outstanding service in every port. 6. Food. The breakfasts were good: smoked salmon of great quality, 3-4 types of cold cuts, a couple choices of cheeses, fries & usual selection of cereals, yogurts, some fruits etc. Omlet stations were equipped with only one hot plate but I think they had 3 stations and it was good enough. Lunches were okay with barbecue place on the deck, which was a good option. The dinners were terrible - little choice & badly cooked, also lots of recurring dishes. It's easy to provide good breakfast if you have enough stuff - just cut them & keep replenishing the trays. But to make good dinners you need to know how to cook & their chefs were apparently bad. Not even a single dish we enjoyed - most of the stuff was over-salted, over-cooked & plainly not tasty. 1 on the scale from 1 to 10. 6. Itinerary was great - each city , with arguable exception of Tallin, is very interesting. I would recommend not to take city trips from the cruise as they are overpriced. Additionally, don't hope for good souvenirs - as always in the tourist attraction places, they are mostly tasteless & expensive. I recommend buying the souvenirs from the cruise stores. 7. Disembarkation was handled beautifully. All in all, this was a good cruise.
Norwegian Sun Cruises to the Baltic Sea
Overall Ratings
  • Cabin
  • Dining
  • Embarkation
  • Enrichment Activities
  • Entertainment
  • Family & Children
  • Fitness & Recreation
  • Onboard Experience
  • Public Rooms
  • Rates
  • Service
  • Shore Excursions
  • Value for Money

Cabin review: Oceanview Picture Window

Port and Shore Excursions

Great with extremely friendly city. Everyone speaks English. Check their churches & all religion meditation hall. Great wooden half-sphere with good energy inside.
Read 523 Helsinki Reviews
Good little town rather then a city, a couple of interesting old buildings but that's it. People are friendly but rather "dry". Bad weather usually.
Read 578 Tallinn Reviews
Published 09/09/12
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Norwegian Sun Cruises to the Baltic Sea
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