Norwegian Sun Cruise Review by GregP08: Great itinerary...but read further
Overall Member Rating
Great itinerary...but read further
Destination: Baltic Sea
It's our 14th cruise with 4 lines; all things considered this was one of the best. As always though, some things were great & some on the opposite.
We bought a transfer in order not to deal with cabbies in the unknown city. The price is comparable with the taxi. The execution was pretty bad: it was disorganized & we had to wait 1.5 hours for the bus. It sucks by itself & even more so after 8-9 hours flight. Once the bus has finally arrived, it was good & the registration was reasonably fast.
2. The stateroom.
It's an older ship so it was a little smaller then some other ships. It had a funny old style TV with maybe 15" screen - not everyone could watch it from the bed. On the positive note, the beds were amazingly comfortable with excellent matrasses, comforters, linens & pillows. Apparently a result of 2011 refurbishing.
3. The ship.
Good enough. Redecorated nicely although without too much taste, but maybe intentionally to create More some kind of loose & lazy atmosphere. Some doors to the outside areas are automatic, which is very convenient.
4. The services.
Rather good with a few exceptions. Friendly & happy stuff, apparently went through good customer relations training. I am trying not to stereotype but in my experience people from Phillipines are naturally very friendly, although there is no doubt that you could find a friendly person from any ethnic group.
One of the criteria of good service is ability to handle problems & requests. We had a few: our safe lockbox was locked when we came into the stateroom; at some point we ran out of bodywash soup; once our toilet flushing stopped working. All problems were taken care off reasonably fast.
But they did created some major problem for us: they forgot (twice!) to give us a wake-up call & in one instance this created a major problem - our tour guide company had to make special arrangement to accommodate us. I complained but apparently this service is not high on their list - that's bad b/c this cruise is about trips to the cities.
The entertainment is rather good. Cruise director Jamie is absolutely awesome - probably the best out of all cruises we've ever taken. Looking at her work I came to a conclusion that a female makes a better cruise director - I've seen male cruise directors from England which not only had difficult accents but used one & the same joke every day: "wasn't this day amazing? Let's try it again -wasn't it amazing?". Her people were very good as well, especially Anastsia - a Russian girl from New Zealand. A real pleasure - and some of the games were quite new to me - iagain it's mine 14th cruise - kudos to the team! Some guest entertainments were very good: magician Clifton, Judy Colba. Cruise Production team was very much average or below - although a tech team was good.
The waiting staff is mostly very good, some people are slower then others.
5. Shore excursion we've taken we're with SPB. I will talk about the in a separate review - they provide an outstanding service in every port.
The breakfasts were good: smoked salmon of great quality, 3-4 types of cold cuts, a couple choices of cheeses, fries & usual selection of cereals, yogurts, some fruits etc. Omlet stations were equipped with only one hot plate but I think they had 3 stations and it was good enough.
Lunches were okay with barbecue place on the deck, which was a good option.
The dinners were terrible - little choice & badly cooked, also lots of recurring dishes.
It's easy to provide good breakfast if you have enough stuff - just cut them & keep replenishing the trays. But to make good dinners you need to know how to cook & their chefs were apparently bad. Not even a single dish we enjoyed - most of the stuff was over-salted, over-cooked & plainly not tasty. 1 on the scale from 1 to 10.
6. Itinerary was great - each city , with arguable exception of Tallin, is very interesting. I would recommend not to take city trips from the cruise as they are overpriced. Additionally, don't hope for good souvenirs - as always in the tourist attraction places, they are mostly tasteless & expensive. I recommend buying the souvenirs from the cruise stores.
7. Disembarkation was handled beautifully.
All in all, this was a good cruise. Less
Read more Norwegian Sun cruise reviews >>
Read Cruise Critic's Norwegian Sun Review >>
Cabin review: OC Oceanview Picture Window
Read All Oceanview Picture Window (OC) Reviews >>
Port and Shore Excursions
Not the bargain it appeared.
Saint Petersburg amazing
Very interesting places to vis...
First time with Celebrity, but...
The cruise was very nice and r...
NCL Sun to Alaska - Fabulous T...
If you want to experience Alas...
Excellent food and service, bu...