My husband and I were very concerned while checking in to find out this was a 'high rollers' casino cruise. We have never been big casino people and had some concerns that Carnival might cater to these people over the rest of us.
There was a couple checking in next to us and the first thing he asked for was a supervisor. Everyone seemed very nervous until the supervisor arrived and he started to give her large boxes of candies for her staff. He had this lady in tears she was so grateful. She said something to the effect that in ten years no one had ever given them anything.
He continued doing this throughout the cruise and became known as the Candy Man.
We have done 17 cruises and something this simple really caught our attention.
Service is starting to improve on Carnival. We were delighted to see staff offering to refill drinks on the Lido and the smiles of old seem to be back.
Food quality also showing some improvement. Our Maitre D' (Chubby) was fantastic.
Shore excursions seem to be getting overpriced. We were able to arrange our own tours in port with locals for a fraction of the price.
Show quality is at best FAIR.
Comedy club was very good but nothing like a one man show done by the candy man in the piano bar just before we departed Aruba.
We are ready for our next cruise in November.