We are relatively experienced cruisers though this is only our second time with Norwegian. This cruise was a little different than others we've done in that it involved a single destination where we stayed for three days. I would've preferred a faster trip down to bermuda rather than the two sea days it took: the return trip was made in one day after all.
Days at sea passed quickly and it was extremely smooth sailing all the way - I thought crossing the atlantic might get choppy. Many activities for those so inclined.
Embarkation: smooth as could be. As members of "Latitudes" which is NCLs "alumni" club, we got special treatment. It took us no more than 30 minutes to complete the entire registration process. Luggage was delivered very quickly and the steward opened up the adjoining door between the two staterooms we had on deck 10 pretty quickly.
Service: Very friendly (but not familiar). Steward called me by name. In restaurants, bars, everywhere we went, staff consistently pleasant.
Accommodations: smallish stateroom on deck 10 with balcony. Not a huge room but well equipped and no maintenance issues. Small quibble: why does NCL allow guests to smoke on balconies? Smoke wafts over. In fact NCL should restrict smoking to a specific section of the ship or ban it altogether as a fire hazard.
Restaurants: We like NCL because of the number of specialized dining options and we tried the teppanyaki, steak house, italian and french. All were very good - some threw in complimentary wine! Also tried the two main restaurants one of which aqua seemed much more busy (with waits to match) than the more formal Versailles. Being NCL, there was no requirement to dress up but to tell the truth on a cruise I actually don't mind doing that. Buffet adequate, and a superior poolside grill where there were also barbecues some days.
Entertainment: Another high point. Several high quality shows featuring juggler/comics, second city and musical revues in a theatre format (rather than "night club"). Always plenty of room. My son particularly liked the 'deal or no deal' which I must say was well organized. Did find a lot of focus on promoting tickets for raffles and games of chance.
Other facilities: Quite a number of bars and lounges but some not open during the day. Would have liked a lounge forward (like they have on holland america). Poolside "Beer garden" all right, but quite noisy and people tend to camp out there.
Pool: Small and crowded and rather noisy during days at sea. Many many people just stayed there all day long. NCL says that they have policies to remove towels from chairs after 45 minutes of non use but I saw no evidence of this. It's annoying to want to use the pool for a short time only to find rows of "occupied" chairs. In fairness, not a problem isolated to NCL.
Lots of hot tubs though, some in quieter sections of the ship.
Debarkation: again well organized and we appreciated the flexibility to leave when we wanted rather than have have our luggage removed the night before and then reclaim it. Also you are not rushed when leaving.
Excursions: Only had one. Much cheaper to get around by yourself and avoid costly excursions. The one we took was good but they lost track of time a little and we were almost late getting back to the ship (as it was about to sail). Would they have left without us? Who knows?
On Bermuda our only regret was not having more time to explore. We'll be back to do the rest sometime. The islands are small and easy to get around by bus, ferry or taxi. Very historic. Don't miss St George's on the far side. I was led to believe bermuda was an expensive place, but really it was no worse than New York.