Celebrity Summit Review
Rating by category
Additional details
My wife, 14 yr old daughter and I returned this morning from the 8/19 Summit cruise to Bermuda. This was our first cruise on Celebrity, after previously cruising on Royal Caribbean and Carnival. I wanted so much to love this ship, but... Still, all in all we had a good cruise.
Boarding: Boarding was quick and easy, We had a concierge club veranda stateroom, so were on board in no time at all. We bought the premium drink package, although my wife and I disagree about its value. Having enjoyed so many of my favorite beers along with Bombay and tonics all week, I'm certainly on the "pro" side. Grabbed sandwhiches and ate outdoors on the aft section of deck 10. Drink machines were out of service, and the sandwich counter ran out of fries and chips (hints of things to come).
Room: Our Concierge Club veranda stateroom (8072) was a good room, but the bathroom was not re-done during the Solticizing. The shower curtain was no problem, but the bathroom had a strong musty smell that was a bit much. A painter trolley was tied to our balcony, partially blocking our view. I don't remember seeing 8072 as partially obstructed, but a trolley that's moored to your balcony and that reaches up to the next deck sure counts as an obstruction in my book. My wife spoke to guest services, who told her that the cabin was indeed listed as an obstructed view cabin on the Celebrity website, and that we should have seen that when we booked. Wrong answer! I just now went through a booking process on Celebrity's website for a Summit southern Caribbean cruise, Concierge Club C2 cabin, and here's what it says: "Note: Staterooms 8047, 8048, 8049, 8050, 8051, 8052, 8053, 8054, 9040, 9042, 9044, 9045, 9046, 9047 and 9049 have partially obstructed views. Staterooms 8102, 8108, 9094 and 9100 have smaller verandas that are semi-private." So there'll be some 'splainin to be done about that. The veranda had 2 chairs and a table, and ample space for two. The room was a nice size, and was large enough for 3 people, but the vestibule is a choke point with the bathroom door opening opposite closet doors, which open against the entry door. The in-room PA speaker only worked part of the time. The in-room safe lost our combination twice, but the cabin attendant was quickly able to gain entry. The veranda slider was hard to open and close. It stuck somewhere on bottom runner. Our room attendant Sydney was superb. He worked for 2 days to get us the pillows that we requested. He was always around, and was always friendly and helpful.
Cabin Review
Concierge Class 2
Our Concierge Club veranda stateroom (8072) was a good room, but the bathroom was not re-done during the Solticizing. The shower curtain was no problem, but the bathroom had a strong musty smell that was a bit much. A painter trolley was tied to our balcony, partially blocking our view. I don't remember seeing 8072 as partially obstructed, but a trolley that's moored to your balcony and that reaches up to the next deck sure counts as an obstruction in my book. My wife spoke to guest services, who told her that the cabin was indeed listed as an obstructed view cabin on the Celebrity website, and that we should have seen that when we booked. Wrong answer! I just now went through a booking process on Celebrity's website for a Summit southern Caribbean cruise, Concierge Club C2 cabin, and here's what it says: "Note: Staterooms 8047, 8048, 8049, 8050, 8051, 8052, 8053, 8054, 9040, 9042, 9044, 9045, 9046, 9047 and 9049 have partially obstructed views. Staterooms 8102, 8108, 9094 and 9100 have smaller verandas that are semi-private." So there'll be some 'splainin to be done about that. The veranda had 2 chairs and a table, and ample space for two. The room was a nice size, and was large enough for 3 people, but the vestibule is a choke point with the bathroom door opening opposite closet doors, which open against the entry door. The in-room PA speaker only worked part of the time. The in-room safe lost our combination twice, but the cabin attendant was quickly able to gain entry. The veranda slider was hard to open and close. It stuck somewhere on bottom runner. Our room attendant Sydney was superb. He worked for 2 days to get us the pillows that we requested. He was always around, and was always friendly and helpful.