Boarding in Vancouver was very long, more than two hours. The reason was that we shared the same access as the Sapphire Princess. The evacuation drill was required a bit ridiculous because the focus has been to take attendance of all passengers rather than how to do in case of shipwreck.We did not even have to present us with our lifesavers.

Because of the fear of the spread of bacteria, the first two days we had to serve drinks and most food by staff at Lido buffet.For the rest of the trip, we had to ask almost any food at different stations, which was not practical for my wife who did not speak English. As sometimes it was too long to wait in line, she could not afford to wait with me as I finished my turn or vice versa so that we can get together at our table. This would have meant that the two have eaten cold. She could not really enjoy this system, preferring to eat mostly salads or dishes rather simple. We took lunch only once at the Vista dining room because we had to sit necessarily with other passengers did not speak French.For dinner we had booked a table for two at the first service. The food quality was superior to other cruises we've done. However, the time of the first service (5:45 pm) is too early especially if you do excursions. In Juneau, we missed our time, but our server was necessary to get us a table for two.

The worst problem was on the cabin service. In fact, our steward seemed not to know who was responsible for the mini-bar. Result: the filling was not done regularly.When I told him that part, he told me he would take care of it but did nothing. I had to call twice to ask for the number 90 filled mini-bar, the first time, nothing has been done. I had to go twice to complain about this to the reception in addition to completing a written complaint on a form to that effect left by Stewart himself. Everyone seemed to know who was responsible for what. Read more