We recently returned home from a 6 night Bermuda sailing. Wow! What a great cruise! The ship was beautiful, the food was great, service was fantastic, it was kept very clean. Public areas were beautiful and there were plenty of windows.
Now for some specifics:
My Fair Lady Dining room: Ian and Crismar were fantastic! My 6 yr old asked for mashed potatoes with his meal each night and by the 2nd night, Ian was automatically bringing an extra plate with 4 scoops of mashed potatoes for him and the rest of us without being asked. Crismar brought my husband his coffee each night without being asked after the first night. The wait staff was very professional and accomodating. The menu and food were great! We couldn't have asked for more during our dining experience.
For lunch the food was excellent as well! And there is a very nice salad station. You don't serve yourself, you point to what you want on your salad and then they toss it for you at the end. Very unique. I have never seen that before.
Shops: The shopping area is layed out in a very nice looking way. One of the shop employees recognized us from our cruise on the Majesty last December and even remembered my 6 yr old son's name! I can't tell you how special that made us feel! Way to go RCCL! The $10 t-shirts they had for sale the 3rd and last day were really great! Good deal if you are looking for great souveniers! Good selection of merchandise!
Cruise director: OK, he was the cheesiest, flattest, cruise director of all our 10 cruises. I just couldn't warm up to John. Enough said.
Entertainment: Boy, does the Enchantment have the best singers and dancers at sea or what? The African-American female singer did "I will Always Love YOu" by Whitney Houston and nailed it!!!! She brought the house down with that performance. The dancers were all perfectly synchronized as well. All the other singers were very talented as well. Great shows!
Adventure Ocean(kids program): The crew here were top-notch! My kids actually came home missing their friends Messy Jessy and Cukaracha. All the teachers have nick names incase you didn't know this. They kept begging to spend their time there and had a blast! The team does really neat activities with them and some of them are educational and the kids love it!
Junior Suite: The Junior suite on this ship was comparable in size to balcony rooms on Voyager class and larger ships. The balcony however, was very nice in size. There were 2 chaise lounges, 2 chairs, and a small table. We were right off the back of the ship which was a unique view point, and very quiet down the hall. Bed was quite hard and not a soft as on other ships. There was quite a lot of storage and closet space, but the suitcases did not fit under the bed as they usually do on other ships. ON the ships defense we do have unusually large suit cases and we found storage elsewhere.
Room steward: Fernando was good. Only 1 small gripe with him was my son wet the bed and we told him about it and asked for the mattress pad on the sofa sleeper and sofa linens be changed and they were not. When we brough it to his attention that they still smelled, he said he sent them to laundry but maybe they didn't actually launder them and he will take care of it again. 2nd time he changed only the sofa sleeper pad. Sheets and duvet still stunk. Not cool... He was very friendly and remembered our names, and opened the door for us if he saw us coming. He engaged the kids in conversation and they really liked him. There was another friendly steward down the hall that the kids really liked as well. I don't know what his name was, but he was extremely friendly and polite as well.
Windjammer buffet: HUGE selection of foods! You will not leave here hungry, and don't be alarmed by the crowds. The windjammer staff was helpful in finding people seats instead of letting them wander all over in frustration. The food was all fresh and hot. Different stations offered different ethnic foods and staff was extremely helpful in getting drinks to the table and quick to take dirty plates for us.
Embarkation/Debarkation: Both were flawless and very quick. The Port of Baltimore was easy to access and staff was friendly. They take your luggage from your car before you park so you don't have to haul it all to the curb. That's very efficient.
Other notes: Ship was extremely bumpy until we got out of the Chesapeak bay. We have never been on the back of the ship before so we thought it was our area but the front desk said it was the whole ship because of the bay. IT was quite unnerving as the entire ship vibrated madly.
Bermuda was a beautiful island and people were so friendly. It was VERY expensive! Word of advice if you are looking to travel onto the island and don't book an excursion, the ferry passes are a great deal and leave directly across from the ship. We wish we'd have known in advance. Also there are great deal on scooters near the ship. We asked someone who had one and it came to $77 with rental and all extra fees for a 24 hour period. You can tour the island at your leisure that way. There are scooter parking places just off the ship where you can park it over night. Just remember to drive on the left side of the road.
We would definitely sail the Enchantment again, or any of the other Vision class ships. It made for a lovely trip!