Background info: My wife and I are in our 30s. Our 13 and 10 year old daughters joined us. This was our 6th cruise (all with RCCL). Previous ships sailed have been Navigator, Liberty, and Oasis.
We were a little hesitant to try a smaller and older ship (relatively speaking) like Enchantment, but very much wanted to try a departure port within driving distance (we live in NJ).
I'm happy to say that while we missed a few of the mega-ship perks, our overall experience was very good on Enchantment.
Embarkation: Arrived early at the port in Baltimore (10:15am) and were directed into a parking queue where we waited for about 30 minutes while the parking lot cleared out from disembarkation. We offloaded our luggage and then parked in the long term lot ($90). Security and check in were a breeze. We waited for about another 30 minutes before they let us on the ship. We took a short walk to the dining room to square up our seating time (more on that later), tried to dump our bags in our cabin (turned back at the hall door), and were seated in the Windjammer eating by about 11:40am.
The Ship: The ship itself is best described as worn, but presentable and clean. She definitely shows her age in certain places. That being said, the crew certainly showed the same pride in her appearance as any other RCCL ship on which we've cruised. You couldn't go 15 minutes without seeing a crew member cleaning, wiping down, or painting something.
The ship was a much more manageable size for walking vs previous ships (specifically Oasis). The spaces like the centrum and dining room were still open and spacious, and the amount of glass everywhere let in a lot of light and gave the ship a nice, open feel. We definitely missed things from the Voyager and up class ships like the promenade, Vintages wine bar, Portofinos, etc. The kids missed the flowrider, ice rink, and mini-golf.
On the other hand, the pool deck seemed less crowded and we had the easiest time getting deck lounges we've ever had. The solarium was beautiful and offered some extra pool real estate when the main pools got fuller.
Cabin: We had a category F large oceanview (2612). The cabins are probably where Enchantment shows her age the most. The cabins are small and tight. The mattresses were noticeably worn and uncomfortable. We missed the room savings of a flat panel tv and the convenience of the interactive tv setup on the other RCCL ships we've cruised. My understanding is that Enchantment is going in for a refurb in a few months, so these issues will be short lived.
A few notes on cabin 2612: This was our first cabin with a connecting door. When we booked via Costco travel, we had a noise concern with having a connecting cabin and were considering a non-connecting cabin further aft. The agent told us that it was nothing to worry about and that the connecting cabin wouldn't be any louder than any other cabin. Wrong.
The connecting door is thin, and you can hear everything going on in the other cabin. Our cabin neighbors had young children and my wife and kids were awoken virtually every morning by the kids. Mind you, the kids were not obnoxiously loud or in any way out of control. They were just being young kids-- they talk, they laugh, they play. But man, you could hear every bit of it.
Also, there was some kind of pump or servo motor in the vicinity of our cabin that would activate for several minutes at a time at random intervals throughout the day and night( sounded like it was in the structure below our cabin between decks). It was loud enough to wake you up and was quite annoying. We never determined what it was, but it would definitely keep me from booking that cabin in the future.
Windjammer: The food in the Windjammer was good. It was on par or better than the WJ food on the other ships we've sailed. I know that some people complained about the WJ being crowded and it being difficult to find a seat, but we honestly didn't think it was any worse than Oasis. It never took us more than a few minutes to find a table for our family of four.
Dining Room: When we booked, early dinner seating wasn't available and we didn't want the later seating, so we opted for My Time dining. As the cruise got closer, we had some reservations about My Time based on reviews we were reading, so we decided to head to the dining room as soon as we got on the boat and try to get the early seating. Our request was quickly and pleasantly accommodated. Our dining room service was on par with our other cruises. Our waiter Joseph was attentive. Our assistant waiter Ivon was great and was a big hit with the girls. He was always making them laugh over one thing or another. The dining room food was good. RCCL's food has never blown me away, but has always been consistent. We felt collectively that the food on Enchantment was a bit better than what we had on Oasis or Liberty.
Entertainment: As has always been our experience with RCCL, the entertainment was top-notch. The singers and dancers were very talented and gave great performances throughout the week. The comedian and magician/juggler that they had were equally appreciated. Bernie Martini who was crooning away on the piano in the Schooner Bar all week was the most pleasant surprise of the cruise.
Kid Stuff: My 13 year old loved Adventure Ocean this time around. She spent a decent amount of time involved with the AO activities and made some new friends (she's a bit shy and reserved, so this really says a lot to us about the program). My 10 year old turns 11 in a few months and felt like she was a little too old for her age group and activities at AO. She tagged along with her older sister where she could, but otherwise didn't really have a desire to spend much time in AO. The girls both enjoyed the rock climbing wall, bungee trampolines, ping pong tables, and the arcade. While we were concerned that they would be bored on Enchantment after the sensory overload that is Oasis, they very much enjoyed themselves even if they did miss their personal favorite, the flowrider...
Bermuda: Last but certainly not least, we were blown away by Bermuda. By far the nicest, safest, and cleanest of the islands we've spent time on. We had no reservations about walking around or using their great public transportation.
We spent some time at Sea Glass beach and an entire day snorkeling and swimming at Tobacco Bay. We used both the ferry and buses to get around with no problems. We didn't have nearly enough time to see everything, so Bermuda is definitely at the top of our list of future cruise destinations.
Overall Thoughts: We had a great cruise and a great time. Enchantment had a bit less to offer than the bigger boats, but we wouldn't hesitate to sail her again. As the wife and I are looking for a quick getaway cruise in a few months, we are considering Bermuda on Explorer out of Bayonne, NJ as it offers one more night than the Bermuda cruise on Enchantment as well as more time on the island (about 11 more hours in port over the same three day period). Just food for thought.
As always, a quick thanks to all of the Cruise Critic reviewers who took the time to put their thoughts and experiences on this site. It was a big help in ensuring that our family had a great cruise. Cheers!!