Avalon Creativity Review

4.5 / 5.0
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Exceptional service on the Seine

Review for Europe River Cruise on Avalon Creativity
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Ready 2 Go Again
10+ Cruises • Age 60s

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Sail Date: Aug 2012
Cabin: Deluxe Stateroom with French Balcony

I can't say enough about the service on the Avalon Creativity. Every member of the crew had a "can do" attitude; went above and beyond to ensure an exceptional guest experience. I do not believe that the word "no" was in any one's vocabulary, I have experienced good service on other cruises, but this exceptional service came from everyone, everyday, consistently. It was amazing.

The Captain and Cruise Director wished us a nice day every time we left for an excursion, and welcomed us back every time; the cabin crew wished us a good day each and every morning; the waiters were all funny and efficient; the front desk staff never stopped smiling; the bartender was friendly and went out of his way to get us what we needed; the entertainment was excellent; the food superb, even the buffets were excellent. The desserts were great and the free flowing wine at dinner was a nice touch. This crew loves what they do and it shows. They are obviously led by an outstanding leadership team.

The ship itself was comfortable, clean and up-to-date. The amenities were very nice. The only drawback - we are used to mini-suites on big cruise ships and this room was small in comparison. We were in the P category which is a pretty good upgraded cabin. We could open our sliding glass door which is floor to ceiling. There aren't balconies on these ships, but the top deck makes up for that. I think that Avalon cabins are actually bigger than other river cruise ships, so can't imagine what those are like!

Cabin Review

Deluxe Stateroom with French Balcony

Cabin P
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