could do better: Caribbean Princess Cruise Review by jaykot
Overall Member Rating
could do better
Destination: Baltic Sea
Embarkation was swift: our cabin was ready,and the bags arrived shortly.There is acres of closet space which I felt could have been put to better use by increasing the cabin or bathroom size.The bathroom is tiny and the shower is cramped. The bed-size was enormous but the mattress was extremely uncomfortable,;this was remedied by having extra pillows and duvets which the cabin-steward willingly provided.
There were a number of negative experiences: briefly, toilets being 'blocked'; the quality of the food in Horizon cafe needs improving( much of it was barely warm,and not piping hot as expected);the waiting staff had this annoying habit of grabbing your plate and taking you to a table of their choosing;tea and coffee brought to your table when its much simpler to help yourself; on one particular day the kitchen went to great trouble to produce at least a dozen different More Chocolate Desserts--for Breakfast!! (they never appeared again for lunch even though there were lots left untouched..what a waste);the menus at Horizon and Caribe were often different..so that you might miss a few dishes if you didn't spend 30 mins going round the cafe; vegetarian options were very limited;it must have the smallest library I have ever seen anywhere which was only open certain hours.
On the positive side: The in-house dancers and singers were superb and did very well to put on shows that were stunning. The art displays were attractive,even if they did try the usual auctions; the movies on board were recent releases and even though it was often too cold to watch outside,the free popcorn was much appreciated; the pizza parlour produced very tasty options which were often preferable to eating in the cafe;the gym was well equipped with personal tvs on machines;it goes without saying that the cabin steward was very attentive and helpful;the pre-port lectures were very informative and helpful as were the general talks on geology.
Shopping on-board was the usual choice and the perfumery didnt try high-pressure selling which meant we actually bought several items there.
Would we cruise with Princess again? If the itinerary was interesting-yes-as long as they sort out their non-negotiable tipping system. On the final day,I settled my bill by paying cash;and requested gratuity envelopes for the steward,and waiting staff,etc. so that I could reward them rather than MDR staff. Somehow,reception completely ignored my request to cancel the automatic gratuity added every night. The result? Yes, my credit card was automatically deducted with the full amount too!
Shame they are too busy to reply to my email about this. Less