0

Queen Mary 2 (QM2) Review

Queens Grill and hints and tips for Transatlantic travelers

Review for Transatlantic Cruise on Queen Mary 2 (QM2)
User Avatar
Broadswordsman
6-10 Cruises • Age 70s

Rating by category

Cabin

Additional details

Sail Date: Aug 2012
Cabin: Royal Suite

A British experience of Queens Grill and rarely found hints and tips for all travellers

To put this review in context, at the highest levels of cruising there is an expectation that everything will be near perfect and when it is not, only the truly unavoidable and unplanned negative events should exist, the rest already thought about and avoided. This review of the Queen's Grills experience on QM2 on Queen Mary 2, Eastbound Transatlantic in August 2012 is a mix of the subjective with hints and trips for travellers, often not mentioned in other reviews. The less complimentary comments result from the expectations above. They do not dent my faith in the Cunard experience, or its overall quality which is probably unsurpassable. It is a sophisticated experience not a holiday camp at sea. When I returned I read a newspaper review of "Allure of the Seas". That will appeal to some, but not those who prefer Cunard. Would we return? Yes of course. Can there be improvements in the Grills experience to close the gap between marketing department hype and reality? Yes there can.

This was a package of flight, hotel, crossing and coach trip for connections. The Cunard aspects went well and booking staff on Cunard's phones were very professional. The choice of airline (Delta) and hotel, were excellent choices despite my early misgivings about choice of airline. Cunard's agents in New York (for the coach transfer to the ship) and those in the UK at Heathrow were less professional and average at best. In New York they were disorganised, lacked giving announcements, and gave confusing information on meeting points. Luggage was left unattended at the roadside outside the hotel (by now some travellers had given up and taken a taxi) but did arrive safely, as hoped for in the stateroom on the ship. Those at Heathrow, far too impatient, with a much disabled and slow elderly couple. Both ends of the journey could have been far better because of these issues.

Cabin Review

Royal Suite

3 Helpful Votes
previous reviewnext review

Find a Queen Mary 2 (QM2) Cruise from $249

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.