First some background, we were a large group of friends/family travelling together over spring break. Kids ranged from 5 up to 17/18 years old. All adults in their late 30's - mid 40's.
Arrival in San Juan :
We arrived the day before so that we could take advantage of lower airfare rates and unwind. We booked the Radisson. Never again, it was awful. Our room was not ready (at 6 pm no less). We had to wait over an hour for our room. Travelling with 3 young children, with no room was not fun. Luckily we had friends travelling with us so that we could hang out and change into bathing suits in their room. Kids were anxious to get to pool, not impressed with pool at all, very dirty looking. Anyway, room was ok, nothing spectacular.