Just returned (literally tonight) from the Carnival Dream Western Caribbean Aug 4-11, 2012. I sailed with my husband, my 2 and 6 year old sons, my Mom, my sister, brother in law, and 4 year old niece. I have been on many cruises - including Carnival. I have a very mixed review - in all, we had a nice time, and I would go again - but I did have a few major disappointments.

First off - let me start at the END by saying - this was my FIRST and LAST experience with Luggage Express. Traveling with 3 small children, we were excited to be offered this wonderful option. Needless to say - as I sit here in my home in CT - my luggage, my mom's, and my sister's luggage (TEN BAGS in total) are still sitting in Orlando, FL. After waiting over an hour at the airport, I was informed that whomever it is that takes the bags from the ship to the airport did not make it in time. Hello? This is the WHOLE PURPOSE of luggage express - if you have an early flight (ours was at 12:35pm - not even the earliest!!!) you qualify! Meanwhile - JetBlue told us it is absolutely the responsibility of Carnival to get your bags to the terminal on time. Everything was filled out appropriately - I even registered for it early to avoid long lines at guest services, and triple checked everything the night before. I will never use this service again, and God help the supervisor who is unfortunate enough to have to take my call tomorrow. I am fuming.

I will try to condense my review for space purposes - I will give you the GOOD first. Read more