This was our first Australian cruise and will be our last. Whilst we found the crew on Princess to be very friendly and cooperative many things need to be changed to avoid customers becoming dissatisfied with the company.
Having travelled with Princess before I must agree that embarkation in America is quicker and handled much better than my countrymen here in Fremantle will ever manage to do. It was a shamble - no clear directions on where you need to go, no one to help and too much congestion to even get to a consultant when you are finally allowed to board.
Our cabin Steward was the most delightful gentleman I have met on any cruise and would love to have him on future cruises just to receive that same service. The rooms are small compared to Diamond and Coral rooms and we would have to open the bathroom door to be able to dry ourselves as my husband and I are quite tall. Other than that the room was comfortable and very clean. Electricity plugs need to be marked either US or AUS to help confusion.