Overall our family was delighted with our 12 day Mediterranean Venice cruise.
On the plus side: Superb ship design, easy to get around. Rarely felt crowded (except at Ocean View on embarkation and Venice arrival) Superb (better than Disney) kid's program at Fun Factory. Overall, friendly, accommodating staff, from officers to washroom attendants. Great itinerary. Superb meals at Murano and Silk Harvest (the latter great for families)and very good, but not great, meal at Tuscan Grill. Service in specialty restaurants consistently outstanding. Amazing variety and quality at Ocean View buffets. Cabin very well designed. Very comfortable bed and linens. Great photo gallery staff (we purchased all photos package before sailing, a great value). Wine tastings are a lot of fun and good value, especially Riedel workshop. The Corning hot glass show is exceptional and the Lawn Club a great innovation, super for families.
Needs improvement: Grand Epernay main dining room food variety, quality and service very uneven: sometimes excellent, often disappointing, to our surprise. There is too much hard selling of dining, wine and spa packages. There is a fine line between gentle suggestions and rampant hucksterism. Entertainment is uneven, with the Broadway and acrobatics show being strong, other acts just so-so. We took two shore excursions with Celebrity: very good quality but overpriced. Suggest Romeinlimo in Italian ports and independent touring in ports like Villefranche and Split. Buy the
Rick Steves Mediterranean ports guide an free audio tours. Huge price drops after final payment date quite frustrating: Celebrity needs to avoid giving disincentives to booking and paying early.
Bottom line: Excellent cruise but main dining needs improvement.