Let me start by saying this was a very nice itinerary which is main reason we selected it. 9 nights vs. the typical 7 appealed to us. And we wanted to experience what is billed as "luxury, upscale" cruising.
We had been to Alaska previously on our own for 10 nights. Flew in to ANC, rented a car and drove up to Denali, down to Seward and everywhere in between. Stayed with locals in B&B's. Wonderful trip which at this point is best way to see Alaska--at your own pace on your feet.
We so loved the first visit to Alaska, decided it was time to take a cruise througout this beautiful part of our country.
I spent time reading previous reviews re. Regent generically and the 7 Seas Navigator specifically. They are spot on. The ship is showing her age, rear rooms shake, rattle and roll, as does the Prime 7 specialty restaurant and Deck 10 dining area. Our room was excellent motion wise--we had no issues.
Service onboard in general is excellent. The people onboard are the crown jewel of Regent.
Included premium liquors are indeed premium--single malts, Grey Goose, Wild Turkey, etc. Same for beer selection--anything you wanted, they offered at no addl. cost. Wines were very good--house white is Santa Magarita Pinot Grigio, reds were a bit lower quality but very drinkable. And the drinks did not skimp--you were poured a good drink every time. And as often as you dared.
The biggest disappointment was dining. Much more limited selections at breakfast and lunch than we are accustomed to on Holland, Celebrity and Azamara.
Several lunch cookouts were held by the pool. First was a hotdog and hamburger extravaganza--not elegant by any means. An Alaskan BBQ with king salmon followed couple of days later. That was excellent. Gave one true taste of Alaska's finest seafood items. The last day was a soup and stew variety presentation. Can't say much as stews seemed like amalgamation of many leftovers. We passed.
The Prime 7 specialty restaurant was very disappointing. When a steak house has issues cooking beef and veal chops, can't make a decent shrimp cocktail, something is wrong. Both visits to Prime 7 meats were cooked improperly. Maitre'd was sympathetic but he does not cook.
Compass Rose, the main dining room, is beautiful. Regrettably, the entrees were very small--we started ordering two meals each--and the quality was not equal to what we have experenced on other lines mentioned earlier. We are not dessert eaters--heavy emphasis on the heavy dessert menu. More emphasis on the entrees would make more sense.
The deck 10 dining area-La Veranda-is buffet at breakfast and lunch. Breakfast was interesting as pancakes, french toast and waffles were all inedible. Again, maitre d was very disappointed and sympathetic. But he does not cook and could only offer alternatives. At that point, we just moved on to the rest of out day. Omelette's were very good, as was the fruit selection. In the evening deck 10 is converted to a sit down Italian restaurant. The menu is limited but quality was very good. Regrettably, no daily specials or changes in the menu for the entire trip meant two visits was enough.
Lastly, the included shore excursions were well done. But many desirable excursions have a surcharge that in some cases equals what you would pay on another cruise line. In our estimation, the "all inclusive" Regent marketing is somewhat misleading. As an example, we visited Hoonah. Not much there except the locals have built the longest zip line in the world. If you want to try it, still costs over $100pp. That's not all-inclusive in our estimation. The included excursions would cost about $80-$100pp. on any other line.
In summary, we did not see Regent's value proposition. For a modest room with small balcony, we paid $1388/day for this cruise. BTW, we usually take a suite on our cruises. If you subtract the cost we estimated generously at $700 per day for tips, beverages, excursions, meals, port charges, etc., the arithmetic for the room and transportation seems very high.